Shipping policy

We offer standard shipping and expedited shipping options. Shipping costs (if applicable) will be calculated based on the weight and destination of the order.

All orders are processed within seven business days. Once your order has been shipped, you will receive a confirmation email with a tracking number.

Standard shipping usually takes five business days to arrive. Expedited shipping usually takes two business days to arrive. Please note that delivery times may vary depending on the shipping carrier and the destination address.

We are not responsible for any delays or errors caused by the shipping carrier, including but not limited to, lost or stolen packages, incorrect addresses, or delivery attempts.

If you need to change your shipping address or cancel your order, please contact us as soon as possible at info@kokod.com.au. We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes or cancellations after the order has been shipped.

Please note that some products may be subject to shipping restrictions or additional handling fees due to their size or weight. These products will be identified on the product page and during the checkout process.

If you have any questions or concerns about our shipping policy, please contact us at info@kokod.com.au.